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FAQ

QUESTIONS

ANSWERS

I Forgot My Password/How Can I Reset My Password.

To reset your password, simply click here to access the Password Reset page and there enter the email address that you used to sign up for the site. You will be emailed a link to generate a new password, which you can then use to log in.

Once you’ve logged in, select “Settings” from the drop down menu, where you can then update your password to one of your choosing

Where Can I See My Favorites?

Your favorites are accessible from selecting the “Favorites” option in the drop down menu. For more info on how to best use our favorites feature, please click here.

How Do I Add Videos To My Favorites List?

You can add a video to your favorites by clicking on the “Favorite” button below the video.

FAV1

How Can I Remove Videos From My Favorites?

Clicking the “Favorite” button once the video has already been added to your favorites will serve to remove it.

FAV2

I Subscribed For A Premium Account. Where Is The Premium Content?

Click on the Premium HD tab on the site header, or simply click here.

How Can I Cancel My Account?

We’re sorry to hear you want to leave our community. We will, of course, honor your request. To permanently cancel your account, click on the Settings option in the Profile drop down menu and once you have been redirected to the settings page, scroll to the bottom to “Cancel Account”. Click the blue “Delete Tube8 Account” button to begin.

How Can I Cancel My Premium Membership?

To cancel your premium membership, please visit https://support.pornhubpremium.com

What Are All Of These Badges On My Profile And How Can I Get More?

Great question! We recently revamped our free user profiles through the addition of an achievements system. To learn more about our badges, XP points and how to earn your own – please lick here.

How Can I Customize My Free User Profile?

We love it when site members pimp their profiles with avatars, and we’ve made it easier than ever to do so by picking any common emoji to represent your profile and comments for other users. Just head to your Settings page from your User Menu to get started.

All emojis designed by OpenMoji – the open-source emoji and icon project. License: CC BY-SA 4.0

I want to make sure a video of me or my content never gets uploaded to Tube8.com.

We use MediaWise®, a third-party automated audiovisual identification system, to assist us in identifying and blocking content from being uploaded by users. Videos uploaded to Pornhub are compared against MediaWise®’s database of digital fingerprints. When a video is matched to a digital fingerprint, access to it is disabled. If you are interested in having your content digitally fingerprinted by the provider of the automated audiovisual identification system we use, please contact Vobile Customer Support at support@vobileinc.com or by phone 1-408-492-1100.

How do I DMCA a video?

Filing a DMCA Notice of Copyright Infringement
If you choose to request removal of content by submitting an infringement notification, please remember that you are initiating a legal process. Do not make false claims. Misuse of this process may result in the suspension of your account or other legal consequences.

You may notify Tube8 of alleged copyright infringement via our form found at https://www.tube8.com/info.html#dmca-form. This form is designed to help you identify your content accurately and help speed up the process of content take-down.

What If None Of These Have Answered My Question?

Please drop us a line at our Contact Form and we’ll happily help you out! Please be sure to include your username as well as the email address that you used to sign up when getting in touch.